Service steps
1 Log in to the Najiz.sa platform using your National Single Sign-On credentials.
2 Click on "Contact Us".
3 Select "MoJ Care 1950".
4 Click on "Create New Ticket".
5 Select the application type, main service, ticket type, and the main and sub-categories.
6 Enter all required details.
7 Click on "Submit" to send your ticket.
8 You will receive a notification via SMS with your ticket number.
Required documents
The documents you need to attach depend on the entity and category you select.
Post-service procedures
1 The system automatically sends your ticket to the appropriate entity.
2 The service is monitored and evaluated to improve its speed and quality.
3 The service may ask you for more information if needed. You will be notified by SMS.
4 You will be notified by SMS when your ticket is resolved.
5 You can appeal the resolution by filling out a form that you will receive by SMS or through the Judicial Communication (1950) page.
